Contact

Questions About Your 1win Account

For anything that concerns your account – a login problem, a deposit that has not arrived, a pending withdrawal, verification or bonus terms – contact 1win's own support. The 1win Support Team is available around the clock through the live chat inside the 1win site and app, and by email at support@1win.social. Have your account ID, the date and amount of the payment and screenshots ready; it speeds things up considerably.

Before you write, it may be worth a look at our guides: most common problems are covered on the troubleshooting page and the registration and login page.

Questions About This Site

This site is an independent guide and does not run its own support desk. If you have spotted an error in one of our guides or outdated information, the details on 1win's own pages always take priority – and for anything about your account, the 1win Support Team is the right contact.

Help With Gambling

If gambling is causing you problems or you are worried about someone else, contact a support organisation in your country. Many offer free and confidential advice by phone or chat. Setting limits or taking a break early is always easier than repairing the damage later.

Last updated: October 2026